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• Some transfers in MX may take 5–60 minutes. If you get a “Payment Not Found” message, just wait and try again.
• If your bank is MercadoPago: add CPO before the digits in your receipt. Example: CPO99999999.
• If your bank is Azteca, the last character is an uppercase I, not a lowercase L.
• If you see “Payment Not Found”, please check all digits were entered correctly.
• Write the amount without symbols or letters, example: 100.
• Select “Pay” in your chosen method and register your payment.
• USDT reference price: $18.55
• Cash deposits must be reported via Web Chat or WhatsApp.
• If the Tracking Key does not auto-fill, please enter it manually.